Customer Service Software
That Revolves Around You
Parature is the industry’s leading provider of cloud-based customer service software and is used to support more than 3,000 brands and approximately 55 million end users worldwide. Parature empowers mid-market to enterprise organizations across major industries with the ability to centralize their customer service and support efforts and to manage, resolve and respond to a high volume of service issues across a variety of communication channels, including the growing number of service-related conversations that are happening every day on social media and mobile devices.
We go beyond the average help desk software solutions and take a personalized approach to every customer’s needs. Our solution is designed to be flexible, scalable and customizable to meet your brand’s unique business, workflow and multi-channel priorities. Parature delivers customer service, and customer service software, that revolves around you.
In The News
Top Blogs

Parature Named a 2013 CRM Excellence Award Winner by TMC and CUSTOMER Magazine
Seattle Post Intelligencer
Parature Named a 2013 CRM Magazine Service Leader Award Winner
San Francisco Chronicle
Quark Selects Parature to Provide Cloud-based Customer Service Platform
Seattle Post Intelligencer
Targeting the Customer Experience for Across the Board BenefitsJune 1, 2012
3 Questions That Every Company Focused on Customer Service Should AskFebruary 16, 2012
Portal Customization: Adding Custom tabsJanuary 26, 2011


