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Creating Amazing Customer Experiences

Parature, from Microsoft is a leading provider of cloud-based customer service software and is used to support more than 500 customers and approximately 100 million end users worldwide.

As customer service expectations and the number of customer service delivery channels continue to grow, front line representatives are increasingly challenged by the ability to deliver real-time answers and information, along with consistent care across channels. Parature is a cloud-based solution that creates amazing customer experiences through a combination of knowledge management, self-service and multi-channel interactions:

Leverage Knowledge: Boost employee productivity with quick access to consistent and organized information.

Empower Your Customers: Empower consumers with intelligent and guided self-service, accessible 24/7.

Provide Care Everywhere: Provide consistent engagement across channels for precise, personalized support..

About Parature Video

The company behind the software:

Who We Help

over 500 customers and
100 million end users!

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