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Creating Amazing Customer Experiences

Parature, from Microsoft is a leading provider of cloud-based customer service software and is used to support more than 500 customers and approximately 100 million end users worldwide. Parature empowers brands and organizations across major industries with the ability to centralize their customer service and support efforts and deliver amazing customer experiences across all major channels, including the growing number of service-related conversations that are happening every day on social media and mobile.

We go beyond the average help desk software solutions and take a personalized approach to every customer’s needs. Our solution is designed to be flexible, scalable and customizable to meet your brand’s unique business, workflow and multi-channel priorities. Parature delivers amazing customer experiences through a powerful combination of unified knowledge management, self-service and multi-channel customer care. Our personalized customer service revolves around you.

About Parature Video

The company behind the software:

Who We Help

over 500 customers and
100 million end users!

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