Create Amazing Customer Experiences with Parature, from Microsoft

  • Upcoming Webinar: Customer Service Best Practices Webinar on 6/3 at 2 PM EST     
  • Register Now

Leverage Knowledge

Boost employee productivity and deliver the right answers at the right time.


Empower Your Customers

Empower customers with intelligent and guided online self-service, accessible 24/7.


Provide Care Everywhere

Provide consistent engagement across channels including the web, live chat, social, mobile and more.

Parature Advantage

Discover the Parature Advantage

Parature is a cloud-based customer service solution that empowers brands and organizations to deliver consistent care anytime, anywhere through a powerful combination of knowledge management, self-service and multi-channel engagement. Quick to deploy, scalable and flexible, and mobile-responsive, discover the customer support software solution that many of the world’s leading brands are using to deliver productive, proactive and personalized customer care.

Questions? We’ve got answers. 1-877-GO-PARATURE

Get Weekly Customer Service Best Practices & Insights

INFOGRAPHIC: 2015 State of Knowledge for Customer Service
Read More »
Raising profits
7 Ways Customer Service Can Support Sales
Read More »
Wanted: Customer Service Change Agents for Contact Centers
Read More »