Create Amazing Customer Experiences with Parature, from Microsoft

Microsoft
  • 2015 U.S. State of Multichannel Customer Service Report     
  • Download Today
Knowledge

Leverage Knowledge

Boost employee productivity and deliver the right answers at the right time.

Self-Service

Empower Your Customers

Empower customers with intelligent and guided online self-service, accessible 24/7.

Multi-Channel

Provide Care Everywhere

Provide consistent engagement across channels including the web, live chat, social, mobile and more.

Parature Advantage

Discover the Parature Advantage

Parature is a cloud-based customer service solution that empowers brands and organizations to deliver consistent care anytime, anywhere through a powerful combination of knowledge management, self-service and multi-channel engagement. Quick to deploy, scalable and flexible, and mobile-responsive, discover the customer support software solution that many of the world’s leading brands are using to deliver productive, proactive and personalized customer care.

Questions? We’ve got answers. 1-877-GO-PARATURE

Get Weekly Customer Service Best Practices & Insights

State-of-Multichannel-Customer-Service-1
NEW REPORT: 98% of U.S. Consumers Say Customer Service is Important in Choice of, Loyalty to Brands
Read More »
CEO-customer-service
6 Things Every CEO Should Know about Customer Service
Read More »
selftoassistedservice2
Self to Assisted Customer Service: Are You Passing or Dropping the Baton?
Read More »