Customer Service Software
That Revolves Around You
Parature is the industry’s leading provider of cloud-based customer service software and is used to support more than 3,000 brands and approximately 55 million end users worldwide. Parature empowers mid-market to enterprise organizations across major industries with the ability to centralize their customer service and support efforts and to manage, resolve and respond to a high volume of service issues across a variety of communication channels, including the growing number of service-related conversations that are happening every day on social media and mobile devices.
We go beyond the average help desk software solutions and take a personalized approach to every customer’s needs. Our solution is designed to be flexible, scalable and customizable to meet your brand’s unique business, workflow and multi-channel priorities. Parature delivers customer service, and customer service software, that revolves around you.
In The News
Top Blogs

Parature Positioned in Gartner Magic Quadrant for the CRM Customer Engagement Center
Seattle Post Intelligencer
Parature Named a 2013 CRM Excellence Award Winner by TMC and CUSTOMER Magazine
Seattle Post Intelligencer
Colleges Streamlining Their Help Desks
University Business
Targeting the Customer Experience for Across the Board BenefitsJune 1, 2012
3 Questions That Every Company Focused on Customer Service Should AskFebruary 16, 2012
Portal Customization: Adding Custom tabsJanuary 26, 2011


