At a celebration of over 400 executives from the Greater Washington technology community, the Northern Virginia Technology Council (NVTC) awarded local entrepreneurial technology companies with its annual “Hot Ticket Awards.” Now in its fourth year, the Hot Ticket Awards celebrate the efforts of entrepreneurial companies and individuals of the technology community who have exhibited “something special” – great vision, the ability to implement and deliver, an innovative management approach or star-quality charisma. Parature was named a finalist, among the record number of nominations received by the NVTC this year and.

The Washington Business Journal named Parature as one of the Top 50 Best Places to Work in the Greater Washington D.C. area. Parature, ranking fourth in its category, was among 49 diverse companies from virtually every business sector that were selected from a pool of over 230 nominations.

Parature's Customer Support Solution and its customer, Wasp Bar Code Technologies were profiled and awarded Beagle Research's first annual "CRM WizKids" award for advances in CRM.  The award was given in conjunction with the publication of Beagle Research's new report, "CRM WizKids: Taking CRM to the Next Level."

Parature's Customer Support Software Version 5.6 was awarded the "2004 Product of the Year" in the customer-facing online service category by SearchCRM. Parature received the gold award, the highest distinction in this category, for their innovation, performance, ease of integration into existing environments, ease of use and manageability along with functionality and value.