Duke leads all aspects of the company’s global marketing strategies and corporate strategy to include overall branding initiatives and programs, product packaging and marketing, strategic alliances, and corporate development. He co-founded Parature with a vision to provide superior customer support software accessible via the Internet, and today, Parature’s Software-as-a-Service product suite supports millions of end users worldwide in diverse industries from government to higher education, gaming and interactive media, services and associations, and software and technology.
Duke has been widely recognized for his efforts in pioneering innovation. He has been named to Fast Company’s Fast 50, Washington Business Journal’s 40 under 40, the CIT Gap 50, Washington Techway’s Top Technology Executives, SmartCEO magazine’s Smart100, Washingtonian magazine’s Power 150 and Bisnow Media’s ‘Top 35 under 35 Entrepreneur’ in the Washington, DC region.
Duke provides thought leadership and serves as the chief evangelist for Parature. He is a frequent speaker at industry events and conferences throughout the country including Digital East, the Customer Management Summit, CRM Magazine, SearchCRM, the Ernst & Young Cloud Computing Summit, the Social CRM Expo and Executive Biz. His speaking engagements also include the Stanford Business School, Darden School of Business, George Washington University, Georgetown University and the MIT Enterprise Forum. Outside of Parature, Duke enjoys basketball, biking, skiing and collecting.
Duke holds a Bachelor of Science degree in Operations Research and Industrial Engineering from Cornell University.