Matt is responsible for leading the development and quality assurance for Parature software. Backed by fifteen years of software development experience, including three years as Parature’s chief architect, Matt brings keen insight into how to successfully solve challenging customer service problems.
Prior to joining Parature, Matt held software architecture and development positions with several high tech companies including NetSec, Ubizen and IBM Tivoli. At NetSec, a managed security service provider, Matt was the lead architect, as well as the team lead on the company’s customer facing incident management and reporting portal, providing Global 500 customers a complete view of the network security posture. He was also a technical contributor in the MCI acquisition of NetSec. At Ubizen, provider of managed security software for corporate networks, he led an international development team in the design of a unified management application for the company’s suite of industry leading network security solutions. Prior to Ubizen, Matt was as a software engineer at IBM Tivoli where he was granted the first of three patents.
Matt holds a Bachelor of Science degree in Computer Science from Penn State University.