Module List - Parature Activity

Parature Activity™

Parature Activity

Parature Activity™

Increase and Maintain Peak Productivity across Your Entire Support Team

Parature Activity™ manages your support team’s most essential activities, ensuring everyone is working at maximum productivity, tasks are completed on time, and end users are receiving prompt responses.

Make Scheduling Meetings Easy

Built-in calendar management makes setting up meetings fast and convenient. Send meeting invites, update notifications, and track responses.

Better Manage the Workload to Ensure Proper Coverage

  • Distribute assignments more evenly
  • Assign tasks for follow up
  • Associate particular tasks with specific customers and track them anytime
  • Stay up to speed with all the tasks associated with any customer simply by viewing the account

Keep Better Tabs on the Entire Support Process

Get automatic email notifications that let you stay “in the know” across your whole support process – and ensure no tasks slip through the cracks.

Receive email confirmations at your personal and/or company email account when tasks are created, assigned or completed. Even get automatic alerts for overdue or incomplete tasks.

Feature Sheet

What customers have to say about us
  • "Parature allows our support team to work more collaboratively, tapping into the knowledge of our entire team to solve problems faster."
  • – Idiom Technologies

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