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Module List - eAsset

eAsset

eAsset

Online Customer Service Solution & Support Software

Manage and track all of your IT assets in an organized and efficient manner with Parature’s eAsset module. A critical aspect of your help desk software solution, eAsset gives insight into how specific assets are running, and how capable they are of supporting your business. From associating internal tickets with specific assets, to maintaining a detailed audit of related data, this module gives you the tools to improve your overall customer service management.

Benefits

Key Features

Complete Asset tracking
Maintaining a detailed list of assets and related records offers insight into current asset status and helps to plan for future needs

Advanced user features
An inclusive set of features within your help desk software solution offers easy access to asset information, and allows for flexibility in asset management

Customized fields and workflow
Adapt the interface and the asset workflow to meet the specific needs of your department

eAsset: 360o View of Your Assets The ease of user of the product, the fact that is web enabled, and the ability to customize Parature to meet our needs, are some of the most attractive features of Parature.
-Florida Atlantic University


Knowledge Base Software | Case Management Software | Knowledge Management | Help Desk Software | Online Customer Support Software | Web Based Help Desk Software | Trouble Ticket software