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Customer service and the customer experience are becoming growing differentiators for brands and organizations around the world. Parature, from Microsoft, provides a multi-channel customer service solution that empowers organizations of all sizes, across all industries, and in more than 50 global markets, to deliver more productive, proactive, personalized and consistent service on the channels your customers use most.
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The Parature Cloud Solution
Parature, from Microsoft, is a cloud-based customer service platform that creates amazing customer experiences through a combination of knowledge management, self-service and multi-channel interactions.