When your organization is on the same page and working together as a team, productivity soars. Parature Activity manages your support team’s most essential activities, ensuring everyone is working at maximum productivity, tasks are completed on time, and end users are receiving prompt responses.
Better manage your staff’s workload to ensure proper coverage. Distribute assignments more evenly. Assign tasks for follow up. Associate particular tasks with specific customers and track them anytime. Stay up to speed with all the tasks associated with any customer simply by viewing the account. You’re more organized just by reading this!
Get automatic email notifications that let you stay “in the know” across your whole support process, and ensure no tasks slip through the cracks. Receive email confirmations at your personal and/or company email account when tasks are created, assigned or completed. Get automatic alerts for overdue or incomplete tasks.
- Built-in calendar management makes setting up meetings fast and convenient.
- Better management of workflow
- Assignment accountability notifications ensure task completion
- Associate particular tasks with specific customers and track them anytime
- Stay up to speed with all the tasks associated with any customer simply by viewing the account