Asset

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Your IT assets represent a large, dispersed investment across your organization. Parature Asset provides meaningful  insight into how your assets including your laptops, tablets and phones are running and how well they’re supporting your business.

GET A CONSISTENT, 360º VIEW OF YOUR ASSETS
See exactly which assets have been successfully deployed and are running smoothly and which are causing trouble and hindering efficiency, based on the number of support issues your team is receiving.

With a current, detailed list of assets, plus all their related records, you’ll have insight to better plan and budget for the future. Track all aspects of your assets including costs, histories, maintenance and failures.

CREATE A DETAILED ASSET INVENTORY
Assign serial numbers and create an asset catalog, so you always have the most current, correct master list of all assets. Enable end users to submit service requests related to their personal assets on your support portal. Upload and associate files such as PDF documents or user manuals to each asset. Create an unlimited number of fields to track key information such as type, location and vendors.

BENEFITS

  • Standardize and streamline asset management across the organization
  • Provide company-wide insight into assets that hinder your organization’s efficiency
  • Ensure employees are held accountable for equipment
  • Customize the asset fields and workflow to best meet the needs of your customer service management process
  • Feature Sheet
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