Customer Service Software API

  • Share

Integrating your Parature Customer Service Software with other systems opens a whole new world of visibility for your organization, leading to greater all-around customer satisfaction.

Increase Visibility Across Critical Systems

The Parature API is a secure, public, REST-based XML Application Programming Interface (API) that allows you to move data in and out of your Parature system to integrate with other critical systems. For example, the Parature API would allow you to synchronize Parature with your ERP systems’ contacts, accounts, support plans, service level agreements and even your organization’s sales automation software.

Integrate with Parature’s Best-in-Class Partners

Today, Parature’s integrations include many of the industry’s leading CRM, ERP, IVR, AMS and bug tracking software products. However, we’re committed to continually expanding our integration capabilities to meet tomorrow’s needs. Click here to read more.

Benefits
  • Integrate Parature with the systems you use most
  • Easily sync contact, product and other critical information between all systems
  • Have all the information you need to better serve your customers
  • Gain the maximum return on your business investments
Be Sociable, Share!