In the beginning, Facebook was viewed as a personal-focused networking tool. Now users outnumber the entire population of the United States.
Clearly, Facebook can be a powerful tool for brands, businesses, and non-profits. This webinar will help you maximize your business to get the most out of being on Facebook.
You will also learn how you can add the Parature for Facebook customer support application directly to your Facebook Page to ensure your customers’ experience is optimized.
Taking part in this webinar provides the opportunity to hear about the latest stats and changes on Facebook, as well as discover some unexpected surprises that can happen on your page when you are able to support customers directly from your Facebook Page.
This webinar is essential for anyone who wants to gain a better understanding of what Social CRM on Facebook really means and learn about the new Parature for Facebook product.
Watch this webinar to:
- Discover the benefits of social customer relationship management
- Get business results through connecting and engaging with fans on Facebook
- Learn how you can offer customer support directly from your business page
- See the benefits of monitoring, listening, and engaging with your customers on your Facebook Page
A copy of this presentation is available in our SlideShare profile.