Brief Overview of Parature Customer Service Software
View this video for a brief overview of how Parature software enables you to deliver a high level of multi-channel customer service.
In-Depth Overview of Parature Customer Service Software
View this video for an in-depth look at the integrated functionality of Parature software.
View this video to discover what will be your customers’ ‘one-stop destination’ for getting the service and support they need, whenever they need it.
View this video to learn about what will become one of the most popular spots on your support portal – Parature Knowledgebase – and how it enables you to provide personalized, 24/7 customer support.
View this video to learn about Parature’s fully integrated lifecycle ticket management system that allows you to track, route and resolve customer support issues easily and quickly.
View this video to learn how you can engage one-on-one in live conversations with your customers for a more personalized support experience.
View this video to discover how Parature can help you provide the right, real-time information that will help you make the smartest decisions when it comes to providing the best customer service.
View this video to learn how to provide your customers with the documents they need most, whenever they need it.
Parature for Facebook
View this video to learn how to easily be where your customers are – engage in their conversations and deliver quality support directly from your organization’s Facebook page.