Demo Center

  • Share
  • Brief Overview of Parature Customer Service Software

    View this video for a brief overview of how Parature software enables you to deliver a high level of multi-channel customer service.

  • In-Depth Overview of Parature Customer Service Software

    View this video for an in-depth look at the integrated functionality of Parature software.

  • Parature Portal

    View this video to discover what will be your customers’ ‘one-stop destination’ for getting the service and support they need, whenever they need it.

  • Parature Knowledgebase

    View this video to learn about what will become one of the most popular spots on your support portal – Parature Knowledgebase – and how it enables you to provide personalized, 24/7 customer support.

  • Parature Ticket

    View this video to learn about Parature’s fully integrated lifecycle ticket management system that allows you to track, route and resolve customer support issues easily and quickly.

  • Parature Chat

    View this video to learn how you can engage one-on-one in live conversations with your customers for a more personalized support experience.

  • Parature Report

    View this video to discover how Parature can help you provide the right, real-time information that will help you make the smartest decisions when it comes to providing the best customer service.

  • Parature Download

    View this video to learn how to provide your customers with the documents they need most, whenever they need it.

  • Parature for Facebook

    View this video to learn how to easily be where your customers are – engage in their conversations and deliver quality support directly from your organization’s Facebook page.