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Module List - eForum

eForum

eForum

Build a collaborative online community to share valuable ideas and discuss complex questions

Develop a strong loyal user base by enabling end users to interact with each other in online discussion boards with eForum. Powered by the philosophy that a shared environment offers a heightened experience to end users and a cost-effective model to companies, eForum opens the lines of communication and allows users to share answers, ideas and insights, and discuss complex questions and resolutions.

Benefits

Key Features

Customizable setup
Create multiple discussion forums to meet the needs of different users and user groups

Alert users to important information
Use eForum to inform end users of Support Desk messages and noteworthy postings to discussion forums

Receive notifications and nightly digests
Send automatic notices to keep users informed and engaged in relevant topics and postings

Facilitate moderation
Discussions may be facilitated to make certain that content is applicable and appropriate to the forum

Assign points to valued content
Use a trust system that allows users to assign points to authors’ posts

eForum: Building Online Communities Our Beta program has been a huge success using Parature's eForum... the tracked Beta cycle in the Forum has enabled us to resolve many more issues prior to a production release, which has led to a higher quality of code and less support traffic.
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