Parature’s repository of recorded events is intended to provide
you 24/7 access to presentations that will ensure you are best equipped to
utilize Parature to its fullest extent. Parature clients may access this
library to learn how to take advantage of the newest features and
functionality.
Presented by: Karolyn Abram, Vice President of Product & Services Overview: Parature Customer Service™ software provides you with the flexibility to start
simple and grow. As business needs change, it's beneficial to tune and expand on the best ways
to use the system and include new requirements.
Parature experts are available to take you where you want to go, allowing you to bring the next
level of service to your customers.
Presented by: Josh Abich, Senior Account Executive, Angel.com Overview: Business pressures demand that you meet the high expectations of your customers
by delivering first class service and support. With the power of your Parature
Customer Service software and Angel.com's IVR software you can enhance your
customers' experience, enabling them to proactively manage their accounts via
phone self-service.
Presented by: Sol Chea - Manager, Technical Services Team
Brandon Ryan - Technical Consultant Overview: Come discover the advantages of integrating Parature with your organization's
enterprise systems. See the benefits of having new customers automatically appear when your
sales team closes a deal, experience the ease of converting a support ticket into a bug report
for your development team, and much more.
