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Module List - ePortal

ePortal

ePortal

On Demand Customer Support Service Software

Minimize support calls and maximize customer satisfaction with ePortal, an essential feature in Parature’s help desk and customer support software on demand solutions. Built with a simple layout, multiple navigation options and personalization capabilities, ePortal enriches your end users’ experiences resulting in a reduction of overall costs and increased customer loyalty.

Benefits

Key Features

Customizable Support Portal
Encourage users to return to your Support Portal by creating a site that matches their unique needs

Tailor web site access
Modify access to your Support Portal to ensure ease of use and establish general or restricted availability

Personalization Options
Offer personalized features to engage end users quickly and to help them become accustomed to accessing customer service software on demand

ePortal: Unified Support Delivery With Parature, we can match the look and feel of our support portal to that of our website, and effectively communicate changes to our products through their robust Knowledge Base.
-Passport Health Communications


Knowledge Base Software | Case Management Software | Knowledge Management | Help Desk Software | Online Customer Support Software | Web Based Help Desk Software | Trouble Ticket software