Parature Named ‘Hottest Venture Capital Deal’ by Northern Virginia Technology Council

NVTC Hot Ticket Awards Recognizes Parature for Most All-Around Potential for Return on Investment

Vienna, VA - July 5, 2007 - Parature, a global leader in on-demand customer support and help desk software, announced today their recognition as the ‘Hottest Venture Capital Deal’ by the Northern Virginia Technology Council (NVTC) at their 2007 Hot Ticket Awards Party Wednesday, June 27th at the home of NVTC President & CEO Bobbie Kilberg in McLean, VA. The award recognizes the company that offers the most all-around potential for return on investment: a solid management team, great buzz, and a unique, highly marketable product or service.

The chairman of the 2007 NVTC Hot Ticket Awards, John Hurley of DLA Piper, along with Steve Winings of CTPartners served as the emcees for the awards ceremony. The announcement of finalists and winners were presented to more than 500 local technology entrepreneurs, business leaders and other special guests. Parature was selected as the winner in the ‘Hottest Venture Capital Deal’ category and was among 13 of the region’s hot technology companies nominated for the award.

Parature’s venture capital deal was one of the most talked about in the region in 2006. The Series A funding was valued at $29 million post-deal, with 13.5 million in actual venture capital investments. The oversubscribed round included Vienna, VA based Valhalla Partners and Menlo Park, CA based Sierra Ventures, both private venture capital firms with strong track records of success in the information technology industry.

“The award category of ‘hottest venture capital deal’ is one of outstanding accomplishment” stated Bobbie Kilberg, NVTC President & CEO. “The award recognizes the all-around potential of the company evaluated by the competition of VCs for the deal—from both inside and outside the region, supported by the strength of the company’s management team, the ‘buzz’ the company generated within the venture industry and the market potential for their product. Parature has clearly demonstrated its worth in each of these areas and is most deserving of this award.”

Parature provides complete, affordable, on-demand customer support software solutions to associations, businesses, academic institutions, and government agencies. The Parature suite of modules is seamlessly integrated into one solution allowing organizations to effectively manage all of their support needs while reducing costs. This dynamic, online software provides all of the tools necessary to resolve issues quickly and reliably, exceeding customer expectations.

“It is an honor to be selected as the ‘hottest venture capital deal’ in the region, particularly considering the successful venture funding among those nominated in our category,” stated Duke Chung, Parature CEO and President. “We serve a vast market and our totally integrated, on-demand customer support software continues to set the standard for support teams worldwide.”

About Parature

Parature enables organizations to better serve, support, engage with and retain their customers via the Web. Industry-leading, on-demand Parature Customer Service™ software provides customer service organizations with a comprehensive, multi-channel way to meet the growing expectations of their customers.  With more than 10 years experience, Parature serves organizations in a wide variety of industries worldwide and helps support more than 16 million end users. Parature is among Inc. Magazine's Top 100 Fastest Growing Private Software Companies and is the recipient of numerous product, technology, and leadership awards. Today, the Parature name is synonymous with innovation and value in Web-based customer service software, strategies and best practices. Parature is headquartered in Vienna, Virginia with offices in San Francisco and the U.K. For more information, visit www.parature.com or follow @parature on Twitter.

About The Northern Virginia Technology Council (NVTC)

NVTC is the membership and trade association for the technology community in Northern Virginia and is the largest technology council in the nation. NVTC has about 1,100 Member companies representing more than 200,000 employees. Its membership includes companies from all sectors of the technology industry and the service providers that support these companies, as well as universities, foreign embassies, non-profit organizations and governmental agencies. NVTC is recognized as the nation's leader in providing its technology community with networking and educational events, specialized services and benefits, public policy advocacy, branding of its region as a major global technology center, initiatives in targeted business sectors and in the international, entrepreneurship, workforce and education arenas, the Equal Footing Foundation that focuses on venture philanthropy and public/private partnerships, and The Entrepreneur Center @NVTC to mentor new technology entrepreneurs. Visit NVTC at www.nvtc.org.

Media Contact

Dayna Tenorio
Parature, Inc.
+1-703-564-7758 x1170
dtenorio@parature.com
www.parature.com