Parature Ranked as One of the Fastest Growing Companies in the United States

Parature Ranks No. 968 on the 2008 Inc. 5,000 with Explosive Sales Growth of 379%

Vienna, VA - August 20, 2008 - Parature, a global leader in on-demand customer service software, announced today that Inc. ranked Parature No. 968 on its annual ranking of the 5,000 fastest-growing private companies in the country. The list is the most comprehensive look at the most important segment of the economy – America’s independent-minded entrepreneurs. Taken as a whole, these companies represent the backbone of the U.S. economy.

“Our second annual Inc. 5000 continues the most ambitious project in business journalism,” said Inc. 5000 Project Manager Jim Melloan. “The Inc. 5000 gives an unrivalled portrait of young, underreported companies across all industries doing fascinating things with cutting-edge business models, as well as older companies that are still showing impressive growth.”

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic, on-demand software enables organizations to get up and running quickly, easily and efficiently.

“Parature is delighted to be included in the second annual list of the Inc. 5,000 fastest growing private businesses in the U.S.,” stated Duke Chung, Parature CEO and President. “Parature has attained tremendous growth and we attribute that growth to the vast market we serve, the world-class products we deliver and the visionary customers we support. To be one of thirty-nine software companies in the Mid Atlantic region to make the list is an outstanding accomplishment, especially considering the number of successful software companies in this technological corridor. Parature will continue to set the standard for support teams worldwide by providing the smartest, most efficient way for organizations to support their customers.”

The 5000 companies that made the list reported aggregate revenue of $185 billion and median three-year growth of 147 percent. Most important, the 2008 Inc. 5000 companies were engines of job growth, having created more than 826,033 jobs since those companies were founded. Complete results of the Inc. 5000, including company profiles and a list of the fastest-growing companies that can be sorted by industry and region can be found at www.inc5000.com.

Hottest Regions for Fastest-Growing Companies
The New York metro area tops the Inc. 5000 list with the most companies of any city with 355. Washington, D.C. comes in a close second with 300 companies on the list; Los Angeles comes in third with 244 companies, and Atlanta (194 companies) and Chicago (189 companies) round out the top five. Interestingly, only 62 companies on the Inc. 5000 are not based in metropolitan areas. Grand Rapids, Mich. leads the list with the highest median revenue of any metro area ($26.2 million, 16 companies), followed by San Antonio, Texas ($21.3 million, 25 companies), Baton Rouge, La. ($18.8 million, 14 companies), Houston ($17.1 million, 97 companies), and Kansas City, Mo.-Kan. ($16.5 million, 39 companies).

Hottest Industries for Fastest-Growing Businesses
The most notable median growth categories among the Inc. 5000 fastest-growing businesses are in the Energy category (which grew by 298%), followed by Government Services (which grew by 220%), Security (200% growth), IT Services and Software (both grew by 187%), and Consulting (which grew by 182% on average). The largest business category is IT Services, with 579 Inc. 5000 companies. Business Services (532 companies), Construction (459), Manufacturing (405), and Advertising & Marketing (361) complete the top five industries ranked on the 2008 Inc. 5000. Industries reporting the highest median revenue are Travel ($38.8 million), Financial Services ($16.3 million), Logistics ($15.4 million) Government Services ($14.2 million), and Energy ($14.2 million).

Methodology
The 2008 Inc. 5000 list measures revenue growth from 2004 through 2007. To qualify, companies must be U.S.-based and privately held, for profit, independent – not subsidiaries or divisions of other companies – as of December 31, 2007, and have had at least $200,000 in revenue in 2004, and $2 million in 2007. Companies can apply for next year’s Inc. 5000 by registering with “IncBizNet, Business Network for Private Companies”, at www.incbiznet.com.

About Parature

Parature enables organizations to better serve, support, engage with and retain their customers via the Web. Industry-leading, on-demand Parature Customer Service™ software provides customer service organizations with a comprehensive, multi-channel way to meet the growing expectations of their customers.  With more than 10 years experience, Parature serves organizations in a wide variety of industries worldwide and helps support more than 16 million end users. Parature is among Inc. Magazine's Top 100 Fastest Growing Private Software Companies and is the recipient of numerous product, technology, and leadership awards. Today, the Parature name is synonymous with innovation and value in Web-based customer service software, strategies and best practices. Parature is headquartered in Vienna, Virginia with offices in San Francisco and the U.K. For more information, visit www.parature.com or follow @parature on Twitter.

Media Contact

Dayna Tenorio
Parature, Inc.
+1-703-564-7758 x1170
dtenorio@parature.com
www.parature.com