Parature CEO and President to Speak at Sierra Ventures CIO Summit

Duke Chung Presents Parature to Fortune 500 IT Executives

Vienna, VA - September 10, 2009 - Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will present to the Sierra Ventures CIO Advisory Board at its fourth annual CIO Summit. The invite-only event is specifically designed for the 40+ person advisory board made up of IT executives from Fortune 500 companies across all major industries and throughout the US. The Advisory Board serves as a key element of Sierra’s IT investment strategy. This year’s event includes keynote speakers Joe Tucci – CEO/Chairman, EMC; Charles Phillips – President, Oracle; and Mark Templeton – CEO, Citrix, as well as 12 CEO presentations from Sierra’s portfolio, and panel discussions such as cloud computing and top IT spending trends. The event will be held at the Four Seasons Hotel Silicon Valley at East Palo Alto on Tuesday, September 15th in the Main Ballroom.

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service™ software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.

About Parature

Parature, a leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company’s software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world.  Founded in 2000, Parature received the 2007 and 2008 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. Parature has been named to both the Washington Business Journal’s list of Best Places to Work and The Washingtonian list of Great Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support millions of end users worldwide. For more information, visit www.parature.com or follow @parature on Twitter.

Media Contact

Dayna Tenorio
Parature, Inc.
+1-703-564-7758 x1170
dtenorio@parature.com
www.parature.com