Press Releases - 2005

Latest Parature news

Read about all the latest Parature news, including product announcements, new customers, awards, and events.
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Florida State University Implements Parature's Customer Support Solution in 10 Departments Across Campus
Parature Replaces BMC Remedy Product Due to Difficult Use and Costly Maintenance
12/05/2005

Parature Announces Winners of 2005 Customer Centric Awards
ATI Technologies and ANGEL Learning Recognized for Excellence in On Demand Customer Support
11/28/2005

CenterStone Technologies Replaces RightNow's Customer Service Software with Parature's Customer Support and Help Desk Solution
Ease of use, workflow, user interface, customization listed as reasons for move to Parature
11/07/2005

Parature 6 Customer Support and Help Desk Solution Unveiled at ParaFest '05 Conference
CRM Solution Built on Microsoft .NET Framework Features Advanced Reporting, Security, Integration Capabilities
10/24/2005

Parature Goes Back to School by Donating Supplies to Washington DC Classrooms
09/26/2005

Novatix Corporation Implements Parature's Customer Support Solution as Part of the Company's Groundwork
09/19/2005

Graphic Card Giant ATI Technologies Inc. Achieves 99.6% Customer Support Self-Service Rate with Parature
08/31/2005

The Association of Support Professionals Executive Director to Speak at ParaFest ‘05
ParaFest ‘05, Parature’s Second Annual User Conference to be held in Washington, DC on October 23-25, 2005
08/10/2005

DoxTek Selects Parature's Customer Support Solution over Magic Solutions and BMC Remedy
08/01/2005

Parature Appoints Dan Yoo as Chief Financial Officer
07/25/2005

Parature Named Finalist in 2005 Northern Virginia Technology Council Hot Ticket Awards
07/20/2005

Tulsa Community College Slashes Campus Support Calls by 80% with Parature's Support Solution
07/11/2005

California College for Health Sciences Reduces Support Calls by 88% with Parature
07/05/2005

TrialSmith Expands Operations to Provide 24/7 Support to Trial Lawyers Nationwide with Parature
06/27/2005

Parature Named One of Top 50 Best Places to Work in Greater Washington D.C. by Washington Business Journal
06/14/2005

Our Lady of the Lake Regional Medical Center Replaces Peregrine with Parature's Help Desk Support Solution
05/31/2005

Parature CEO Authors Chapter in "Inside the Minds: Software Leadership Strategies"
05/23/2005

Kansas City Kansas Community College Selects Parature's Support Solution to Provide Technical Support
05/10/2005

Passport Health Communications, Inc. Selects Parature's Customer Support Solution over KnowledgeBase.net
05/02/2005

Parature Continues to Grow in 2005
Company Increases Client Base, Staffing and End Users in the First Quarter
04/19/2005

Outtask, Inc. Provides 24x7 Support and Offers a Higher Level of Customer Support with Parature's Complete On Demand Solution
04/04/2005

Parasol IT Provides Multiple Channels of Customer Support with Parature's Enterprise Edition
03/28/2005

Webroot Utilizes Parature's Customer Support Solution to Enhance Their End Users' Experience
03/21/2005

Parature Names Lee Wang Vice President of Worldwide Sales
03/07/2005

Parature to Showcase Professional and Enterprise Editions at HDI 2005
HDI 2005 to Take Place March 6 - 10 in Las Vegas, Nevada
02/28/2005

Indiana State University Selects Parature to Replace Remedy's Technical Support Solution
02/21/2005

Beagle Research Group Awards Parature's Customer Support Software with its CRM WizKids Award
02/14/2005

Parature Strengthens Client Relations and Overall Vision for 2005
02/07/2005

Parature Announces Professional and Enterprise Support Software Editions
01/31/2005

Parature's Customer Support Software Awarded "2004 Product of the Year" in Customer-Facing Online Service Category by SearchCRM
01/18/2005

Parature's Year End Review: 2004 Highlights
Company on Track for Continued Growth In 2005
01/04/2005

Viola Networks Manages and Tracks Customer Support Inquiries with Parature's Complete On Demand Customer Support Solution
12/20/2004

TriSyn Group Increases Customer Support Satisfaction with Parature's Complete On Demand Customer Support Solution
12/14/2004

Blackboard Inc. Renews Their Contract with Parature's Customer Support Solution for a Third Consecutive Year
12/06/2004

Data Sciences, Inc. Achieves 99.5% Availability Rate with Parature's Complete On Demand Customer Support Solution
11/30/2004

Wichita Falls Independent School District Converts to Parature's Campus Support Solution
11/03/2004

BuilderMT Expands Global Customer Support Offering with Parature's Complete On Demand Solution
10/18/2004

Parature Adds eProduct to Its Suite of Integrated On Demand Support Modules
08/28/2004

Office Depot Supports Construction of New Stores with Parature's On Demand Support Solution
08/23/2004

Parature Announces 2004 Product Advisory Board
08/20/2004

Florida State University Chooses Parature to Replace Remedy's Technical Support Solution
08/01/2004

MusickEd.com Chooses Parature Over HEAT
07/30/2004

Parature To Host First Annual Users Conference, ParaFest!
06/30/2004

Parature Adds Its Tenth Integrated On Demand Support Module With eAsset
The Most Complete Support Offering On The Market Today
05/27/2004

CyberLearning Labs Achieves Corporate Support Goals with the Help of Parature
Continuing Their High Level of Customer Service CyberLearning Labs Selects Parature
04/26/2004

Selecting a Hosted Support Solution, East Carolina University Implements Their Robust Parature Solution in Two Weeks
Recognizing the benefits of a hosted support solution, East Carolina University Selects Parature
03/29/2004

Florida Atlantic University Technical Department Bypasses 97% of Support Issues Using Parature
Looking for a hosted support solution Florida Atlantic University Selects Parature
02/23/2004

Parature Releases eSurvey - Allowing Organizations to Measure User Satisfaction in Real-Time
New Survey Tool Adds Another Communication Avenue Parature Provides for Supporting End Users
01/29/2004

Parature Increases Its Global Services and Support Group by 30% in the Fourth Quarter
Increased Hiring Deepens Parature's Commitment to Delivering Excellent Customer Support
01/11/2004

CreateHope Saves $50K a Month in Support Costs by Using Parature
Searching For a Solution That Would More Efficiently and Effectively Respond and Track Customer Support Issues, CreateHope Selects Parature
11/25/2003

Parature Continues Market Penetration with the Addition of Cynthia Ogle as Director of Marketing
Parature gets primed for continuous rapid growth
10/16/2003

Parature System Provides Kazaa Online Media Center to Journalists
Media Preview World's Most Downloaded Software Through Parature
08/11/2003

Colorado CustomWare Selects Parature for Online Support
08/08/2003

Idiom Selects Parature for Online Customer Support
Parature Rated as “Best Value” Among Support Software Packages
07/28/2003

Parature 5 CRM Suite Enhances Support Team Productivity
05/05/2003

Parature Names Fran Witzel Vice President of Sales
04/21/2003

Parature Chairman to Speak at Deloitte & Touche and Silicon Valley Bank's CEO Leadership Conference
Ching-Ho Fung joins former Veritas Chairman, President, and CEO Mark Leslie and Vastera CEO Mark Ferrer, and other industry leaders to discuss the key strategies and factors that contribute to leadership excellence
03/26/2003

Parature Names Benjamin Martin Director of Sales
03/18/2003

Colleges, Universities and Schools Provide Online Support with Parature
Blackboard Partnership Allows Institutions to Integrate Parature Support Software With Blackboard Learning System
02/20/2003

Morino Institute Selects Parature to Power Netpreneur.org Support
02/06/2003

Interfolio Reduces Customer Support Load by 40% with Parature
02/04/2003

Parature Releases Industry's Most Comprehensive Online Support Software
Parature 3.5 Is First Product to Integrate Self-Service, Discussion Boards, Tickets, Email, and Chat Into One Seamless Package
01/06/2003

Virginia Governor Appoints Parature Chairman Ching-Ho Fung to Technology Advisory Position
12/18/2002

DevElements, Inc. Extends Partnership with Parature
Move Will Provide Customers with Integrated Suite of Software and Services
11/05/2002

Parature 3.3 Makes Supporting Large Customer Bases Easy
Upgrade Delivers New eAccount Module, Improved Reporting Tools and Data Export Utilities
10/17/2002

CHM Chooses Parature as Online Support Partner for Government Markets
09/24/2002

DBM Chooses Parature for Web-Based Support Solution
09/09/2002

Parature 3.2 Provides Complete Online Customer Support Solution
Upgrades Focus on Ease-of-Use and Rapid Deployment
08/01/2002

Parature Announces Free Blackboard Building Block for Online Campus Support
07/23/2002

netViz Chooses Parature for Online Customer Support
06/10/2002

Blackboard Upgrades Client Support with Parature 3.0
Leading e-Education Software Company Taps Parature to Enhance Support Capabilities
03/18/2002

Parature 3.0 Creates Superior Customer Self-service Centers Online
Easy-to-Use Software Helps Small to Medium-Sized Companies Improve Customer Satisfaction and Reduce Customer Support Costs
03/12/2002