Press Releases - 2007

Latest Parature news

Read about all the latest Parature news, including product announcements, new customers, awards, and events.
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Parature CEO and President Elected to the Board of Monte Jade Science & Technology Association of Greater Washington, DC
12/28/2007

Parature Receives 2007 Product of the Year Award Presented by Customer Interaction Solutions® Magazine
Parature Software Honored for Outstanding Innovation
12/10/2007

Parature Announces Strategic Partnership With Chateaux Software
The Global Leader in On-Demand Customer Support Software Partners with the Premier Information Technology Consulting Firm
12/06/2007

Parature Launches Industry’s Most Revolutionary On-Demand Customer Support Software
Parature Fall ’07 is Embraced by Customers All Over the Globe in the Industry’s Most Highly Anticipated Product Release
12/03/2007

The American Institute of Chemical Engineers Selects Parature On-Demand Support Software for Associations
Integrated Software Suite Provides Ability to Manage and Prioritize Internal and External Support Requests
11/29/2007

Parature and TMA Resources Announce Strategic Partnership
The Global Leader in On-Demand Customer Support Partners with the Leading Provider of Association Management Software
11/15/2007

Parature Releases Free White Paper on Getting Your Software as a Service
White Paper Explores the Top Reasons Companies Opt to Get Their CRM Functionality On-Demand
11/13/2007

ParaFest ’08 to Feature Bestselling Author and International Speaker on World-Class Customer Service
Parature Announces Robert Spector, Author of The Nordstrom Way: The Inside Story of America’s #1 Customer Service Company as the Keynote Speaker for Their Worldwide Users’ Conference
11/07/2007

Parature CEO and President to Present at the 2nd Annual Software & Information Industry Association OnDemand Conference
Duke Chung to Present an Overview of Parature On-Demand Support Software at an Industry Conference for Enabling and Delivering Software-as-a-Service
11/06/2007

Linden Lab Selects Parature On-Demand Customer Support Software
Creators of Second Life Deliver Revolutionary Customer Support to their Virtual Residents
10/29/2007

Parature to Unveil Fall ’07 Product Release
Parature’s Latest Product Offering Continues to Set the Standard for the Industry
10/26/2007

Parature Best Practices Webinar Explores World-Class Customer Support Techniques
Industry Thought Leader Carlos Quezada to Discuss the Top 10 Support Techniques for Technology Organizations
10/24/2007

Parature Named A ‘Great Place to Work’ by The Washingtonian Magazine
Parature is Recognized as One of the Top Three Software Companies in the Region
10/18/2007

Parature Releases Free White Paper on Customer Support In a Web 2.0 World
White Paper Explores How to Leverage Technology to Enable Customer-Self-Service and Reduce Calls and Emails by Up to 80 Percent
10/17/2007

Parature Named to Software Magazine’s 25th Annual Software 500
Software Magazine Ranks Parature as one of the World’s Largest Software Companies
10/16/2007

Parature CEO and President to be Featured on ‘The Leaders Spot with Rebecca Blacksmith’
Duke Chung is Featured Guest on Washington Business Talk Radio
10/15/2007

Parature CEO and President to Present at University of Maryland Technology Start-Up Boot Camp
Duke Chung to Speak on ‘Building the Dream Team’ Panel
10/12/2007

Parature CEO and President to Share Best Practices in Growing Technology Companies at the Third Annual Asian American Business Conference
Duke Chung to Speak on the ‘Tech CEOs’ Panel Sponsored by Monte Jade
10/12/2007

Parature Announces First Advisory Board
Distinguished Executives Share Valuable Insight for one of America’s Fastest Growing Companies
10/03/2007

Parature Webinar Explores Delivering Great Support in Higher Education
Industry Thought Leader Paul Erickson to Discuss How the University of Nebraska Set the Standard for Delivering Great Support to Faculty, Staff and Students
09/26/2007

Parature Promotes Ben Martin to Vice President of Customer Care
09/25/2007

The Water Environment Federation Selects Parature On-Demand Support Software For Associations
Integrated Software Suite Empowers Users to Choose Their Own Method of Support
09/20/2007

The Leading Hotels of the World Selects Parature On-Demand Help Desk Support Software
Luxury Hotel Organization Utilizes Parature to Support Staff Across 430 Hotels
09/17/2007

Parature CEO and President to Present at Sierra Ventures CIO Conference
Duke Chung to Present an Overview of Parature On-Demand Support Software to Distinguished Executives
09/17/2007

Parature Ranks No. 670 on the 2007 Inc. 5,000 with Three-Year Sales Growth of 493.8%
First-Ever List of the 5,000 Fastest-Growing Businesses Reports Total Revenue of $194.5 Billion
08/31/2007

Community College System of New Hampshire Selects Parature On-Demand Support Software for Education
College Provides Student, Faculty and Staff 24/7 Support and Dramatically Reduces Phone Calls and Email
08/15/2007

Parature Webinar Explores Best Practices in Customer Support in a Web 2.0 World
Industry Thought Leader Michael Buckham-White to Discuss How to Leverage Technology to Enable Customer-Self-Service and Reduce Calls and Emails by Up to 80%
08/14/2007

Parature Announces Worldwide Users’ Conference
Industry Leaders to Gather in Las Vegas for ParaFest ’08 to Hear Best Practices in Customer Support and Help Desk
07/31/2007

Parature Webinar Explores the Future of Great Service across College and University Campuses
Industry Thought Leader Nancy Rubin to Discuss How to Deliver A+ Service to Faculty, Staff and Students While Reducing Costs
07/25/2007

Parature Launches Next Generation of On-Demand Customer Support Software
Summer ’07 Exceeds Industry Standards with Comprehensive Reporting Functionality Integrated Across Parature’s Customer Support and Help Desk Management Software
07/09/2007

Parature Named ‘Hottest Venture Capital Deal’ by Northern Virginia Technology Council
NVTC Hot Ticket Awards Recognizes Parature for Most All-Around Potential for Return on Investment
07/05/2007

Parature Appoints Vocus President and CEO Rick Rudman to Board of Directors
Industry Veteran Adds Exceptional Software Leadership to Board
06/27/2007

WebEx and Parature Team to Deliver Affordable Service Desk Solution for Companies of All Sizes
On-Demand Application Delivers Enterprise Customer Support Capabilities without the High Cost of On-Premise Software
06/26/2007

Parature Webinar Explores How to Avoid The Most Common Mistakes Customer Support Teams Make
Industry Expert Sheryl Kingstone to Discuss the Top Ten Mistakes Customer Support Teams Make and Provide Insight Into How They Can Be Avoided
06/22/2007

Parature Announces ‘Best Practices In Customer Support’ Webinar Series
Industry Experts to Discuss Thought Provoking Industry Trends for Exceptional Customer Service
06/21/2007

Dyscern Selects Parature On-Demand Customer Support Software
eBay Titanium PowerSeller Reduces Pre-Sale Customer Support Inquiries by 60%
06/12/2007

Parature Named A “Best Place To Work in Greater Washington” by Washington Business Journal
Company is One of the Regions Top 50 Best Places to Work for Third Consecutive Year
06/08/2007

Parature Announces Partnership with 3CLogic
Innovative Software-as-a-Service Provider and Technology Pioneer Team Up to Provide Exceptional Service
05/31/2007

Smilebox Creatively Connects with Parature for their On-Demand Support Solution
05/14/2007

Parature Named Finalist for “Best Places to Work in Greater Washington” by Washington Business Journal
Company Recognized as an Outstanding Workplace for the Third Consecutive Year
05/07/2007

Parature Selected As Top Software Innovator by Sand Hill Group
Parature CEO to Present at Software 2007 Among 25 Innovation Software Showcase Winners
04/17/2007

Parature Named 2006 Advanced Technology Company of the Year
Parature Honored by the Monte Jade Science & Technology Association
04/09/2007

Saint Joseph’s University Studies Solutions and Selects Parature On-Demand Campus Support
04/02/2007

Parature Executive to Present at Technology Marketing Alliance Meeting
Gary McNeil to Present B2B Lead Management Best Practices
03/19/2007

Parature Names Gary McNeil Vice President of Marketing
Eighteen-year marketing veteran brings strong track record of revenue growth and innovative marketing
02/28/2007

Parature to Provide On Demand Customer Support Solution for WebEx Connect
Agreement Enables WebEx Connect Users to Easily Add On Demand Support Solution to Collaborative Workspace
01/16/2007