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Resources - Conferences & Tradeshows

Conferences & Tradeshows

Conferences & Tradeshows - 2006

Learn About Parature Customer Service™ Software On-Site

Join Parature on-site at industry events throughout the U.S. and abroad to learn more about Parature Customer Service™ software.

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Meet the Capital Players Event
December 7, 2006 - 8:00am-9:30am

From Dorm Room to Boardroom!

Parature, provider of award-winning, on-demand customer support software, is on the leading edge of delivering "software as a service" to its customers worldwide. Hear how founder and CEO Duke Chung took Parature from a fledging idea, through the bootstrapping phase, and on to its recent securing of major institutional funding from Valhalla Partners and Sierra Ventures.

And what is the future of software, after "software as a service"? Gene Riechers, co-founder and General Partner at Valhalla Partners, will discuss why Valhalla Partners invested in Parature as well as their view of the future of the software industry.

Speakers:
Duke Chung,
CEO and President, Parature
Gene Riechers, General Partner, Valhalla Partners

Time:
7:30 am Registration & Networking
8:00 - 9:30 am Program

Location:
PricewaterhouseCoopers
1800 Tysons Boulevard, 9th Floor
McLean, VA

More information

Parature’s Nationwide Tour of Customer Support with Maggiano’s Little Italy - Houston, TX
November 14, 2006, 11:30am-1:30pm
Houston, TX - Maggiano's Little Italy Restaurant

To run a successful support department in today’s economy, you must exceed customer expectations, maintain a lower cost structure, and adapt to change faster than your competitors.

Please join us and other industry executives for lunch to discuss how today’s leading companies are accomplishing this and much more.

  • Network with other support professionals and industry executives 
  • Hear tips on decreasing your support load
  • See innovative solutions in action
  • Enjoy Maggiano’s Italian cuisine for FREE

To register for this Free event, sign up here: http://www.parature.com/tour/?nId=11  

North American Conference on Customer Management
November 12-15, 2006
Orlando, FL

At the North American Conference on Customer Management (NACCM) you will learn new tips to attract and retain lifelong profitable customers and prove the value of customer management to your CEO to get the resources you need. Discover ways to empower your entire team to deliver exceptional customer service while responding to customers in a way that makes them do business with you by choice, not by chance. These issues and more are what the 4th annual NACCM is all about. Access the experience of experts whose passion is “putting the customer at the heart of the business.”

Come visit Parature in the exhibit hall!

More information

ParaFest '06
November 5-7, 2006
Washington, DC

This exclusive event offers the opportunity to network with industry executives from around the country, and learn about innovative support solutions used by today’s leading companies.

  • Gain industry insights from the Yankee Group’s Sheryl Kingstone
  • Receive advanced training on the Parature solutions
  • Interact with Parature executives and developers
  • Preview Parature’s plans for future growth and development

To find out more, please visit www.parafest.com

Parature’s Nationwide Tour of Customer Support with Maggiano’s Little Italy - Atlanta, GA
October 24, 2006, 11:30am-1:30pm
Atlanta, GA - Maggiano's Little Italy Restaurant

To run a successful support department in today’s economy, you must exceed customer expectations, maintain a lower cost structure, and adapt to change faster than your competitors.

Please join us and other industry executives for lunch to discuss how today’s leading companies are accomplishing this and much more.

  • Network with other support professionals and industry executives 
  • Hear tips on decreasing your support load
  • See innovative solutions in action
  • Enjoy Maggiano’s Italian cuisine for FREE

To register for this Free event, sign up here: http://www.parature.com/tour/?nId=10 

Educause 2006
October 9 - 12, 1006
Dallas, TX

The premier educational event of the year, Educause 06 is focused on the theme “Spurring Innovation and Marshalling Resources.” The diverse program offers a variety of ways to gather information, engage with peers in the higher education IT community, and hear from leading figures in the field.

Come visit Parature at booth 942!

More information

Parature’s Nationwide Tour of Customer Support with Maggiano’s Little Italy - Chicago, IL
September 13, 2006, 11:30am-1:30pm
Chicago, IL - Maggiano's Little Italy Restaurant

To run a successful support department in today’s economy, you must exceed customer expectations, maintain a lower cost structure, and adapt to change faster than your competitors.

Please join us and other industry executives for lunch to discuss how today’s leading companies are accomplishing this and much more.

  • Network with other support professionals and industry executives 
  • Hear tips on decreasing your support load
  • See innovative solutions in action
  • Enjoy Maggiano’s Italian cuisine for FREE

To register for this Free event, sign up here: http://www.parature.com/tour/default.aspx?nId=09

Gartner Customer Relationship Management Summit
9/11/2006 - 9/13/2006
Chicago, IL

This Summit is the most comprehensive and insightful conference on topics of customer strategies and technologies. IT and business executives will receive actionable insights and best practices from business strategy and process to software selection and implementation to change management and metrics.

What You Will Learn:

  • The benefits of a customer-centric organization
  • The latest trends for customer strategies and technologies
  • How to improve customer service processes
  • How to manage the customer experience
  • When to consider CRM Ondemand as a delivery option

Be sure to stop by Parature's booth in the main exhibit hall!

More information

WebCT !MPACT 2006
7/10/2006 - 7/14/2006
Chicago, IL

Educators, course designers, and system administrators from across the globe will come together to learn from each other and share their e-learning expertise. Visit with technology partners in the exhibit hall and network with peers in this amazing city! Experience !MPACT 2006 with your colleagues and return to your campus with a fresh perspective and new ideas on how to further the success of e-learning at your institution.

Stop by Booth #5 to visit with Parature.

More information

eBay Live! 2006
6/13/2006 - 6/15/2006
Las Vegas, NV

eBay Live! is the annual 3-day event where thousands of eBay Community members, industry experts, and exhibitors get together to share the secrets of success, network, make new friends, and celebrate everything eBay. Learn how to take your eBay experience to a higher level.

Come visit with Parature at Booth #1033.

More information

MAVA Capital Connection 2006 Venture Capital Showcase
May 30-31, 2006
Mandarin Oriental Hotel, Washington, DC

Selected from several hundred candidates, Parature is one of 37 companies chosen to present at the exclusive Mid-Atlantic Venture Association (MAVA) Capital Connection 2006 Venture Showcase!

Duke Chung, CEO, Parature, will present the company and its Customer Support Solution, a strategic on demand software platform that enables organizations to improve the efficiency and quality of their customer service, thereby raising customer satisfaction levels while reducing costs.

Capital Connection 2006 will showcase the premiere investment opportunities in the mid-Atlantic region of Maryland, Virginia and the District of Columbia. Expected to attract more than 1,000 attendees from local and national equity firms and entrepreneurial and professional service firms, the fair will provide a unique venue for a select group of local entrepreneurial companies to showcase their businesses.

Parature’s Nationwide Tour of Customer Support with Maggiano’s Little Italy - Boston, MA
May 16, 2006, 11:30am-1:30pm
Boston, MA - Maggiano's Little Italy Restaurant

To run a successful support department in today’s economy, you must exceed customer expectations, maintain a lower cost structure, and adapt to change faster than your competitors.

Please join us and other industry executives for lunch to discuss how today’s leading companies are accomplishing this and much more.

  • Network with other support professionals and industry executives
  • Hear tips on decreasing your support load
  • See innovative solutions in action
  • Enjoy Maggiano’s Italian cuisine for FREE

To register for this Free event, sign up here: http://www.parature.com/tour/default.aspx?nId=0516

Washington Business Journal 2006 Best Places to Work Reception
05/12/2006
Ritz Carlton Hotel, Tyson's Corner, VA

Join Parature as the Washington Business Journal and sponsors Monster, Reznick Group and Quantum Market Research recognize the company as one of the Best Places to Work in Greater Washington, D.C.

The breakfast reception begins at 7:30 am.

The Best Places to Work in Greater Washington, D.C. will be profiled in a special supplement in the May 12th edition of Washington Business Journal.

More information

Parature’s Nationwide Tour of Customer Support with Maggiano’s Little Italy - Denver, CO
April 18, 2006, 12pm-2pm
Denver, CO - Maggiano's Little Italy Restaurant

Are you facing a growing number of support requests and an overworked support team? How about an increasing number of clients and a stagnant budget?

During this lunchtime discussion enjoy Maggiano's authentic Italian cuisine, network with other support professionals, and learn how to address these issues and more.

  • Capitalize on innovations in on demand technology
  • Hear business metrics and support best practices from Parature clients
  • See Parature's award-winning solutions in action

Register now for this FREE event: marketing@parature.com 

Society for Advancement of Management 2006 International Business Conference
April 6-9, 2006
Orlando, Florida

Join Parature CEO Duke Chung as he presents an in-depth look at using Web-based technology for competitive advantage. Through research, real world experiences and case studies, Duke will demonstrate how software delivered via the Internet can help organizations improve productivity and efficiency, ultimately moving them ahead of competitors.

Celebrating its 93rd year, SAM is a non-profit organization whose mission is to increase member management skills and expertise through programs and services designed to improve the professional quality of their knowledge, performance, and leadership ability.

More information

Parature’s Nationwide Tour of Customer Support with Maggiano’s Little Italy - San Jose, CA
March 21, 2006, 12pm-2pm
San Jose, CA - Maggiano's

Are you facing a growing number of support requests and an overworked support team? How about an increasing number of clients and a stagnant budget?

During this lunchtime discussion enjoy Maggiano's authentic Italian cuisine, network with other support professionals, and learn how to address these issues and more.

  • Capitalize on innovative in on demand technology
  • Hear business metrics and support best practices from Parature clients
  • See Parature's award-winning solutions in action

Register now for this FREE event: marketing@parature.com 

Private Equity - Angel and Early Stage Investing
03/15/2006
McLean, VA

Angel and Early Stage Investing: Welcome to 2006

Don't miss this annual event! Come hear the current perspectives and interests of some of the area's top seed and early stage investors. This informative event will focus on today's environment and investors. Find out where the money is - or isn't!

Speakers:

  • Ching-Ho Fung, Chairman, Parature
  • John May, Partner, New Vantage Group
  • Ray Rice, Partner, Capital Search Group LLC
  • Tom Weithman, VP of Entrepreneurship and Investment, Center for Innovative Technology

More information

CRM at the Speed of Light Professional Seminar Series
March 14 - March 15, 2006
Boston, MA

Join Parature at "CRM at the Speed of Light Professional Seminar Series" in Boston, MA!

This is an opportunity to hear industry experts share their insights on how to maximize your relationship with your customers through CRM.

At this conference you will be able to learn how to:

  • Devise a strategy that takes the voice of the customer and the creation of customer value into account in every facet of your planning including processes, technologies and culture
  • Collaborate with your customer on providing the kind of experience that allows him/her optimal control over how they interact with you – without diminishing your business requirements at all
  • Derive customer value and to reveal the present and future value of each of your customers – helping you decide how to allocate your scarce resources among each of those customers
  • Create the kind of culture that is truly customer-centric, rather than the sales and marketing cultures often mistaken for customer-centric

More information

Blackboard World 2006
February 28 - March 2, 2006
San Diego, CA

Join Parature this year in sunny San Diego at Blackboard World ‘06.

Witness the global collaboration and connection between clients, partners and publishers. The aim of Blackboard's annual conference is to provide a unique opportunity to share best practices, accompanied by an expanded, client-centered program.

At this conference, you can also expect:

  • Actionable Ideas from Client-Led Programs
  • Thousands of Peers to connect, collaborate and learn with
  • Convenient, Affordable, In-Depth Training
  • Thought-provoking Keynotes/Industry Experts

Stop by and see Parature exhibit at booth 424.

 

More information

Parature’s Nationwide Tour of Customer Support with Maggiano’s Little Italy - McLean, VA
February 14, 2006, 12pm-2pm
McLean, VA – Maggiano’s

Are you facing a growing number of support requests and an overworked support team? How about an increasing number of clients and a stagnant budget? During this lunchtime discussion enjoy Maggiano’s authentic Italian cuisine, network with other support professionals, and learn how to address these issues and more.

  • Capitalize on innovations in on demand technology
  • Hear business metrics and support best practices from Parature clients
  • See Parature’s award-winning solutions in action

To register for this free event, email marketing@parature.com.

CRM at the Speed of Light Professional Seminar Series
January 31 - February 1, 2006
San Francisco, CA

Join Parature at "CRM at the Speed of Light Professional Seminar Series" in San Francisco, CA!

This is an opportunity to hear from industry experts share their insights on how to maximize your relationship with your customers through CRM.

At this conference you will be able to learn how to:

  • Devise a strategy that takes the voice of the customer and the creation of customer value into account in every facet of your planning including processes, technologies and culture
  • Collaborate with your customer on providing the kind of experience that allows him/her optimal control over how they interact with you – without diminishing your business requirements at all
  • Derive customer value and to reveal the present and future value of each of your customers – helping you decide how to allocate your scarce resources among each of those customers
  • Create the kind of culture that is truly customer-centric, rather than the sales and marketing cultures often mistaken for customer-centric

More information



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