On-Demand Customer Service, Customer Support & Help Desk Software
Conferences & Tradeshows
Conferences & Tradeshows - 2007
Learn About Parature Customer Service™ Software On-Site
Join Parature on-site at industry events throughout the U.S. and abroad to learn more about Parature Customer Service™ software.
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October 23-26, 2007
Seattle, WA
Educause is a nonprofit association whose mission is to advance higher education by promoting the intelligent use of information technology. Educause 2007 gives attendees a diverse program that offers a variety of ways to gather information, meet with peers in the higher education IT community, and hear from leading figures in the field. Being held in the beautiful city of Seattle, educational thought leaders will come together to learn new ideas, forge valuable collaborations, and discover effective strategies. Parature will be showcasing our on-demand support solutions at this exciting event!
Visit Parature at booth 2629 in the Exhibit Hall!
October 10 – 11, 2007
San Jose, CA
Virtual Worlds Fall Conference & Expo is dedicated to helping businesses harness the power of virtual worlds to engage with their customers, partners and employees. With over 1,300 attendees, Virtual Worlds is dedicated to the specific needs of media, business and IT leaders and practitioners who are adopting virtual worlds within their organization to interface externally with customers or internal use. Parature will be showcasing our on-demand support solutions at this exciting event!
Visit Parature at booth 413 in the Exhibit Hall!
October 7-10, 2007
Palm Springs, CA
The Society of Consumer Affairs Professionals in Business (SOCAP International) advances customer care through education and networking. The 2007 SOCAP Annual Conference has established itself as the must attend annual event for consumer affairs and customer care executives. This Conference will examine Customer Care Best Practices in a global marketplace. Learn how to improve/support the consumer experience, market to internal and external consumers and track trends and improve ROI in the global marketplace. Parature will be showcasing our on-demand support solutions at this exciting event!
Visit Parature at booth 205 in the Exhibit Hall!
October 3-5, 2007
San Francisco, CA
Businesses that sell on the web must evolve or die as web technology continues to fundamentally change the world of ecommerce. Online Market World is the first event to address the entire e-commerce lifecycle as well as integrate and include all functional areas of the organization. Join brand name retailers, mid-market and small sellers, associations, vendors, service providers, entrepreneurs and subject matter experts as they debate and cooperatively define the “Best-Practices” for the future of e-commerce and online selling. Parature will be showcasing our on-demand support solutions at this exciting event!
Visit Parature at booth 324 in the Exhibit Hall!
September 30 – October 3, 2007
Orlando, FL
The North American Conference on Customer Management is the largest, all-encompassing customer management event delivering an unparalleled experience complete with headline speakers, corporate best practices, and new ideas for delighting your customers and driving growth. NACCM is the biggest and best customer management event highlighting top customer management strategies and arming attendees with new tools to put the customer at the heart of the business. Parature will be showcasing our on-demand support solutions at this exciting event!
Visit Parature at booth 300 in the Exhibit Hall!
September 23-26, 2007
Orlando, FL
The Florida Association of Educational Data Systems is the oldest professional association dedicated to the advancement of educational technology. FAEDS 2007 is a unique event where IT planners, decision makers, and administrators gather to share knowledge and exchange ideas. FAEDS is the only organization that includes IT professionals for all of K-20 in the State of Florida. Set in beautiful Orlando, FL, this is an exciting networking event for all educational technology users that can not be missed. Parature will be showcasing our on-demand support solutions at this exciting event!
Visit Parature at booth 30 in the Exhibit Hall!
September 5-7, 2008
Austin, TX
The Austin Game Developers Conference is a conference that helps to inspire game industry folks to create better games. Set in Austin, TX game developers, game publishers, filmmakers, musicians, and educational institutions from all over the world will come to learn about the biggest issues facing MMOs, virtual worlds, and casual gaming. 2,000 industry professionals will meet to share best practices and techniques for recording and enhancing sound for games. Parature will be showcasing our on-demand support solutions at this exciting event!
Visit Parature at booth 531 in the Exhibit Hall!
August 21-22, 2007
New York City, NY
Organized by CRM magazine, destinationCRM Annual Conference is quickly gaining recognition as both a valuable networking opportunity conference for top CRM executives and an excellent learning experience for top-level professionals involved in CRM purchasing decisions. Set in New York City, destinationCRM 2007 offers a thought provoking, content-rich program packed with successful best practices. Parature will be showcasing our on-demand support software at this exciting event.
Visit Parature at booth 12 in the Exhibit Hall!
August 11-14, 2007
Chicago, IL
ASAE represents over 22,000 association members throughout The United States. The Annual Meeting and Exposition is the nation’s premier association industry event, gathering some of the most powerful association decision makers from around the country. This year’s conference will be held in Chicago where 3,000 attendees will meet to compare and evaluate products and services for their associations. Parature will be showcasing our on-demand support solutions at this exciting event.
Visit Parature at booth 212 in the Exhibit Hall!
July 10-12, 2007
Boston. MA
Blackboard is a leading provider of e-Education enterprise software applications and services. BbWorld ’07 will be the first combined Users Conference in North America for Blackboard and former WebCt clients. This year’s conference, held in Boston, will host more than 2,500 education professionals sharing innovative ideas and best practices thru multiple workshops, sessions, and an innovative exhibit hall featuring some of today’s most important educational solution vendors. Parature will be showcasing our on-demand support solutions at this exciting event.
Visit Parature at booth 312 in the Exhibit Hall!
June 14 - 16, 2007
Boston, MA
eBay Live! 2007 is the best place to learn the secrets of success on eBay, network with your peers, and share your passion for eBay with thousands of community members. This premier eBay event of the year attracts over 10,000 eBay members, industry experts, and exhibitors that together discover new strategies and solutions, and share their passion for eBay. Parature will be showcasing our on-demand support solutions at this exciting event.
Visit Parature at booth 332 in the Solutions Center Expo Hall!
May 30 - June 2, 2007
Orlando, FL
JAM is Jenzabar’s Annual Meeting for clients of Jenzabar. During the four days of the conference, over a thousand attendees will participate in hundreds of sessions and valuable networking opportunities to share best practices, learn more about products, and discover complementary products and services from the corporate partners. Parature is a new corporate partner with Jenzabar and will be exhibiting and showcasing our on-demand support software at this event.
Visit Parature at booth 116 in the exhibit hall!
May 8 - 9, 2007
Santa Clara, CA
Witness the rebirth of enterprise software first-hand at Software 2007. What began as a Silicon Valley gathering of software vendors has exploded into a global meeting of the software business experts who are charting the course for the industry over the next decade.
Join 2,000 of the most influential decision makers at Software 2007.
Don't miss this industry-shaping event.
Visit Parature at booth 30 in the exhibit hall!
May 6 - 8, 2007
San Diego, CA
Delivering exceptional customer value demands you have a deep understanding of the industry best practices needed to deliver compelling service options; consistent, high levels of service across every channel; products with higher supportability; and the ability to integrate offer management and cross-sell/up-sell activities into inbound service operations. SSPA will showcase emerging best practices from companies who are embracing the move to value-added support. The SSPA Best Practices Conference offers over 80 sessions in nine tracks featuring people, process and technology best practices for optimizing support to deliver exceptional customer value.
Visit Parature at booth 35 in the exhibit hall!
April 30 - May 3, 2007
Las Vegas, NV
HDI is the world’s leading and most innovative event for customer service, technical support and help desk professionals. HDI 2007 offers you a wealth of opportunities to become the driving force in your organization for service, quality, performance, change, and results.
Visit Parature at booth 825 in the exhibit hall!
April 14-17, 2007
San Francisco, CA
At this conference you'll find programming designed specifically for new board members, superintendents, board support professionals, and more. Plus, Focus on Education Lectures offer information about timely issues that can affect your district's future.
NSBA offers programs for board members from urban and rural districts, members with an interest in technology, school attorneys, and guests of attendees. Plus an Executive Job Fair, the Exhibition of School Architecture, and more.
Visit Parature at booth 1710 in the exhibit hall!
April 11-14, 2007
Orlando, FL
DigitalNow is an annual conference, which brings together CEOs and volunteer leaders from some of the most influential professional and trade associations in America.
The conference addresses the critical issues facing association leaders in the digital age, and features an interactive program design, where attendees are given a great deal of latitude in selecting the workshops and sessions that work best for them.
One of the conference highlights is the Fusion e.comm.unity® Resource Center — a hands-on, "best of breed" demonstration and learning area — where you can talk to developers of some of the most innovative web applications of interest to the association market today — in a completely "sales free" environment.
Visit Parature in the Resource Center!
February 27 - 9:00am to 12:00pm PST
San Francisco, CA
Not Using a Customer Support Portal? Then we invite you to register for Parature’s onsite workshop.
Learn how to:
- Create a Knowledge Base
- Brand Your Support Portal
- Increase Your Customer Self-Service Rate
Walk away with:
- An active portal to show your colleagues
- Free 30-Day Trial
Register here
Parature California Office
118 Second Street
5th Floor
San Francisco, CA 94105
February 21, 2007 / 2pm-3pm EST
Discover how you can provide your members with the ability to leverage your expert knowledge to solve their issues quickly, easily, and in a personalized environment anytime of the day, from anywhere in the world, while simultaneously reducing support requests and costs with the Parature Member Support Solution!
Join Jeff vonSeldeneck, Parature Account Executive, for a live webinar on Wednesday February 21, 2007 at 2:00pm EST to learn how you can:
- Provide 24/7 online support for your members
- Reduce repetitive questions with a comprehensive knowledge base
- Increase member satisfaction rates to more than 90% in less than a year
- Facilitate member connections with organization experts
Empower your members with self-service, and benefit from the effectiveness of on-demand support!
February 14, 2007 / 2pm-3pm EST
Discover how institutions such as Capitol College and Florida Atlantic University have increased their customer satisfaction while reducing campus wide support inquiries and costs with the Parature Campus Support Solution!
Join Jim Martin, Parature Account Executive for a live webinar on Wednesday February 14, 2007 at 2:00pm EST to learn how you can :
- Provide 24/7 online support for students, faculty and staff
- Customize your support portal to match the look and feel of your institution’s website
- Reduce the number of incoming email and phone requests by over 60%
Capture the power to support your students, faculty, and staff in multiple departments on multiple campuses all of the time.
February 13-14, 2007
Washington, DC
The Association Technology Conference is the place for CEOs, CTOs, CIOs, CXOs and other technology staff to gain knowledge, perspective and insight into the issues facing your association.
This year's conference is designed to capture your imagination around the major trends and technological innovations that will impact your organization now and in the years ahead.
Here's what you'll find...
- Two dynamic general sessions delivered by thought leaders
- More that 70 exhibitors featuring hands-on demos
- More than 25 Learning Labs with practical solutions you can apply immediately
Visit us at booth 112 in the exhibit hall!
February 7, 2007 / 2pm-3pm EST
Discover the benefits of reduced support costs, agent load, and email & phone volume while simultaneously increasing team productivity and customer satisfaction with the Parature Customer Support Solution!
Join Jesse Sun, Parature Account Executive for a live webinar on Wednesday February 7, 2007 at 2:00pm EST to learn how you can :
- Provide 24/7 online support for your customers
- Maximize productivity
- Improve quality of service
- Reduce support costs
Empower your users with self-service, and benefit from the power of on-demand support!
January 24, 2007 / 2pm-3pm EST
Discover how software companies such as BuilderMT, The Weather Channel and Webroot Software have increased customer retention while reducing support costs with the Parature Customer Support Solution.
Join Drew Cozart, Parature Account Executive, for a live webinar on Wednesday January 24, 2007 at 2:00pm EST to learn how you can:
- Provide 24/7 online support for your customers
- Reduce the number of incoming email and phone requests by over 60%
- Increase customer satisfaction rates to more than 90% in less than a year
Exceed customer expectations, and move your company to the forefront of customer service management!
January 10, 2006 / 2pm-3pm EST
Discover how the Parature Campus Support Solution gives you the power to support your students, faculty, and staff in multiple departments on multiple campuses all of the time.
With a Parature Campus Support Solution:
-
Provide 24/7 online support for students, faculty and staff
-
Customize your support portal to match the look and feel of your institution’s website
-
Reduce the number of incoming email and phone requests by over 60%
Join Jim Martin, Parature’s Higher Education Account Executive, for a live webinar on Wednesday January 10, 2007 at 2:00pm EST to learn how institutions such as Capitol College and Florida Atlantic University have increased their customer satisfaction while reducing campus wide support inquiries and costs with the Parature Campus Support Solution!
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