The Parature Blog
Follow us on Facebook
Follow us on Twitter
Follow us on YouTube
Follow us on RSS


Seven ways to cut costs and improve customer service and value in a down economy



Live Product Demo: Parature's award winning customer support software

Contact Sales: Get ready to experience support success
Our Company - Executive Management

Executive Management

Ben Martin

Vice President of Customer Care

Ben Martin, Vice President of Customer Care, oversees the preeminent technical support that Parature provides to its global customer base. Ben is also responsible for leading the development of new support offerings for Parature customers and partners.

Prior to joining Parature, Ben was the Director of Investor Services at The Morino Institute Netpreneur Program, an organization dedicated to helping entrepreneurs in the Greater Washington, DC area grow their technology businesses. During his four years at The Morino Institute, Ben worked with investors and entrepreneurs to identify early-stage funding opportunities within the Mid-Atlantic region. Ben also served as a technology analyst with the Advanced Technology Department of the American Chemical Society.

Ben earned an M.B.A. in Corporate Finance and a M.S. in Information Systems from The George Washington University in Washington, DC. He also holds a B.S. in Corporate Finance and a B.A. in Philosophy from West Virginia University.



Knowledge Base Software | Case Management Software | Knowledge Management | Help Desk Software | Online Customer Support Software | Web Based Help Desk Software | Trouble Ticket software
Forum Software | Help Desk System | Online Helpdesk | Knowledge Management Systems | Knowledge Base Tool | Trouble Ticket | Discussion Forum Software
Help Desk Ticket | Support Desk Software | Trouble Ticket System | Best Forum Software