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News & Awards

Learn about the latest Parature news and awards

Press Releases

Read about all the latest Parature news, including product announcements, new customers, awards, and events.

Parature Named a 2012 CRM Watchlist Winner
Parature has been named to the prestigious industry CRM Watchlist from CRM thought leader Paul Greenberg.
01/19/2012
Tagged Picks Parature for Cloud-based Customer Engagement Support
Third Largest Social Network Chooses Parature Because of Multichannel Customer Service Approach, Integration with Lithium Community; Already Realizing Results in Email Deflection Rates and in Meeting SLAs
12/20/2011
Evernote Selects Parature for Cloud-based Customer Engagement Solution
Parature chosen for Multi-Language Support, Advanced Reporting and Analytics, and Cloud-based Technology; Evernote Sees Immediate Results on Response Time to Customers and Time Saved
11/21/2011
Parature Launches ‘Switch Easy RightNow’ Program
New program offers rapid, affordable and seamless transition for RightNow Technologies users looking to migrate before end of year
11/01/2011
Social Gaming Company We R Interactive Launches New In-Game Support, Powered by Parature, Through Both Facebook and Online Portal to Improve Gamer Experience
We R Interactive Already Decreasing Incoming Tickets by More Than 40% and Dramatically Increasing Response and Resolution Time as well as Views to Facebook Page
10/17/2011
View all Press Releases

In The News

Parature On-Demand Support Software is in the news. Learn more about our company, our clients, and our latest coverage in the press.

CRM Watchlist 2012 Winners - Customer Service Strikes Again
ZDNet
01/30/2012
5 Ways to Turn Social Customers Into Brand Ambassadors
Mashable
11/23/2011
Evernote Selects Parature for Customer Support, Cloudspace Heats Up
Social Times
11/21/2011
CRM for Small Fry
TMCnet
11/07/2011
Social Gaming Company We R Interactive Launches in Game Support Powered by Parature
Digital Journal
10/17/2011
View all In The News Articles

Awards

Parature continues to be acknowledged as a leading Customer Support and Help Desk solutions provider. Below is a listing of awards and industry recognition.

2011 Washington Business Journals' 40 Under 40October 2011
2010 TMC Social CRM AwardApril 2011
JMP Securities Hot 100 Private Software CompanyFebruary 2011
View all Awards

Media Contact

Leah Gabriel Nurik
Gabriel Marketing Group
703.945.3501
leahn@gabrielmarketing.com
www.parature.com

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