Parature is a global leader in Web-based customer service software, enabling organisations to better serve, support, engage with and retain their customers.
We are dedicated solely to Web-based customer service and support software. Our flagship product, Parature Customer Service™ software, integrates a customer portal, rich knowledgebase, ticketing application, and a host of additional modules in one dynamic, unified system that provides organisations with a comprehensive, multi-channel way to meet the growing expectations of their customers. Our software-as-a-service (SaaS) delivery and integrated, intuitive design enable organisations to get up and running quickly, easily and efficiently.
Founded in 2000, Parature serves organisations in a wide variety of industries worldwide and helps support more than 16 million end users. Parature is among Inc. Magazine's Top 100 Fastest Growing Private Software Companies and is the recipient of numerous product, technology, and leadership awards. Today, the Parature name is synonymous with innovation and value in Web-based customer service software, strategies and best practices.
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