On-Demand Customer Service, Customer Support & Help Desk Software
Implementation
Parature Implementation
No Waiting! Our Implementations are Measured in Just Weeks, Not Months
Getting an installed software product up and running is no picnic. With the Parature SaaS advantage, there's no software to download, no need to hire consultants, no extra hardware to buy. We'll take care of everything for you.
And as the only company dedicated 100% to on-demand customer service and support software, you might imagine we take serving and supporting our own customers very seriously.
First and foremost, we understand how your business processes work. And with an impressive implementation success rate, well above other SaaS and conventional project implementation success rates, we're all succeeding.
A Proven Process that Gets You Up and Running Fast
- We'll determine how to best configure Parature's rich features and functionality to meet your unique use case and business priorities.
- Our expert analysts will manage the project timeline from start to finish, in order to keep you on track for fully configuring your system swiftly and efficiently.
- Our "train the trainer" model empowers your team to get up to speed in no time, guaranteed. We'll work with you to provide a thorough overview and complete the setup of Parature features based on your precise use case and requirements. Using Parature quickly becomes second nature.
- We'll make sure if you're importing data from another system, the data you need is imported accurately and quickly.
Parature Implementations Spell Success Today and Tomorrow
Once your Parature system is configured, you are empowered with the ability to manage, maintain and update your system as your business grows and changes. Additionally, the Parature Professional Services team is available for optimisation services.
You'll have access to the Parature Support Team plus ...
Sometimes the best ideas come from sharing experiences with fellow users in your own industry. You'll have access to a rich, active community of Parature users through ParaUnity, a website designed exclusively for Parature customers. Meet like-minded professionals here to exchange ideas, keep up on trends, share solutions.
For more information about Parature Implementation Services, contact sales@parature.com.
- No other organisation has more experience delivering SaaS support. Fact is, Parature provides the only true on-demand 100% customer service software available. There's no software to download, no need to hire consultants or send staff to special training courses, no extra hardware to buy. You don't even need to rely on IT at all. We'll take care of everything for you, automatically, securely. All your maintenance and updates are managed and implemented by Parature. A world-class hosting facility enables 99.5% uptime for every Parature customer. All data is safeguarded by state-of-the-art security technology. Best of all, a Parature implementation is measured in days, not weeks or months.
- Parature is faster and easier to deploy, period.
- It literally took a few days instead of weeks or months to get the new support portal set up to our exact specifications. It worked perfectly, fit our budget and our staff was comfortable using it in no time."
- Roanoke County Schools
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