<?xml version="1.0" encoding="UTF-8"?>
<tt xml:lang="en" xmlns="http://www.w3.org/2006/04/ttaf1" xmlns:tts="http://www.w3.org/2006/04/ttaf1#styling">
<head>
</head>
<body>
<div xml:lang="en">
<p begin="00:00:00.00" dur="00:00:05.00">Hi. I'm Sandra Clark, Manager of Implementation Services for Parature</p>
<p begin="00:00:05.01" dur="00:00:03.50">I'd like to tell you a little bit about how we approach our implementation services.</p>
<p begin="00:00:08.52" dur="00:00:04.35">Since Parature Customer Service software is true on-demand Software-as-a-Service</p>
<p begin="00:00:13.28" dur="00:00:03.00">or SaaS, (meaning it's delivered over the Web,)</p>
<p begin="00:00:16.29" dur="00:00:03.30">there's no need for extra hardware, software or IT support.</p>
<p begin="00:00:20.00" dur="00:00:04.20">It's very simple to use and quickly deployed in just a matter of weeks.</p>
<p begin="00:00:24.21" dur="00:00:03.30">Parature implementation services really are the fastest,</p>
<p begin="00:00:27.52" dur="00:00:02.30">easiest way to get up and running.</p>
<p begin="00:00:30.23" dur="00:00:02.40">In fact, most customers find that it not only saves time,</p>
<p begin="00:00:33.04" dur="00:00:03.30">but helps make sure you get the most from your software right from the start.</p>
<p begin="00:00:36.35" dur="00:00:03.00">We'll work with you to best configure all of Parature's features</p>
<p begin="00:00:39.36" dur="00:00:02.30">and functionality to meet your business priorities.</p>
<p begin="00:00:42.07" dur="00:00:04.20">We'll work closely with your administrator, providing a thorough, personalized overview...</p>
<p begin="00:00:46.28" dur="00:00:05.00">everything you need to set up your Parature features based on your exact use case and requirements.</p>
<p begin="00:00:51.29" dur="00:00:01.20">Importing data from another system?</p>
<p begin="00:00:52.50" dur="00:00:05.00">We'll make sure the data you need is imported accurately and quickly.</p>
<p begin="00:00:57.51" dur="00:00:01.30">Once your Parature system is configured,</p>
<p begin="00:00:59.22" dur="00:00:03.30">you'll be ready to manage, maintain and update your system as your business grows.</p>
<p begin="00:01:02.53" dur="00:00:03.00">Your staff will be comfortable using it in no time.</p>
<p begin="00:01:05.54" dur="00:00:04.00">And when the time comes to tune and expand your requirements</p>
<p begin="00:01:09.55" dur="00:00:04.00">- Parature's Professional Services team can help optimize your system,</p>
<p begin="00:01:13.56" dur="00:00:04.00">allowing you to bring the next level of service to your customers.</p>
<p begin="00:01:17.57" dur="00:00:05.20">For more information, please contact us at sales@parature.com.</p>
</div>
</body>
</tt>


