Who We Help

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Parature is the leading provider of cloud-based social and customer retention software for more than 70 million end users worldwide and specializes in solutions for mid-market to enterprise businesses. Parature helps organizations including clients such as Hitachi Data Systems, Ask.com, iWin, Tagged, Threadless and more deliver legendary customer service and engage with their customers across multiple service channels including social media.

Industries We Serve
EducationProvide 24/7 support to students, alumni, parents and faculty. READ MORE » GamingDeliver prompt multi-channel support to your gaming audience.READ MORE » GovernmentImprove the customer experience, reduce costs and accelerate delivery. READ MORE »
Interactive MediaSupport your customers anytime and anywhere they request service.READ MORE » ServicesDeliver superior, personalized service across multiple channels.READ MORE » Software/TechnologyGive your connected audience 24/7 service and support.READ MORE »
Customers Come First

A lot of software providers try to be all things to all people. That’s not Parature. We are focused on our customers and their success, with innovative cloud-based customer service solutions that are customized to fit each organization’s unique business needs.

No one-size-fits-all. No cookie cutter solution. No purchase our software and you’re on your own – not on our watch.

When you select Parature, you don’t get another software vendor. You get a partner who is invested in your success. Our customers are passionate about Parature. They know our names and we know theirs. This customer-comes-first focus has driven Parature’s success since 2000.

Find out more about the best customer service experience available (and we’re not just talking about our software). Click here for a free demo, email us at [email protected] or call 1-877-GO-PARATURE.